Our 14-day return policy allows you plenty of time to consider your purchase. With such a time frame in place, you can rest assured knowing you have made the right choice. If for whatever reason you are not satisfied with your purchase, within 14 days of receiving your item, you may return your item to Noxiousgold for an exchange or a refund. Unlike most competitors, we do not charge a restocking fee and provide a full refund.
Return Policy Guidelines:
- To initiate a return, customers MUST contact our returns department to receive a Return Authorization Number.
- Packages sent back to Noxiousgold without a return authorization number present on the outer packaging will be refused upon arrival.
- Jewelry Items may only be returned for a refund or exchange within 14 days of receiving the product.
- Upon receiving your return, the item will be reviewed by our Quality Inspection Team. Please note that items showing signs of wear or those that have been altered or damaged in any way, are not eligible for a return.
- Items with manufacturing defects are eligible for return without the original tag intact.
How To Prepare A Return:
- Contact us through website chat or Facebook messenger.
- Package Your Return. Please make sure to include all original packaging as well as any other material, which was sent to you.
- Ship and Insure Your Package.